Privacy Policy

Last Updated on August 20, 2022

Introduction

It is important to us at Spark Creative for users to understand how we handle their personal information collected on our website. Personal information (i.e., "personally identifiable information" (PII) references any information traceable to you as a person. Our privacy policy aims to provide a simple and straightforward overview of how we collect, use, protect or otherwise handle your personal information with our website.

When you visit our website, sparkcreativecle.com, contact us directly, or fill out a contact form, we process your personal information, specifically your first and last name, email address, phone number, and company name for commercial inquiries.

Personal Information

How do I contact you about my personal information?

Company Name: Spark Creative, LLC

Email Address: hey@sparkcreativecle.com

You also have the right to demand that we correct or delete any of your personal information. You can submit a request at any time to the email listed above.

What personal information do you store?

When you fill out a contact form on our website or contact us directly, we will ask you to provide information. Depending on the inquiry, this can include:

  • Your first and last name
  • Your email address
  • Your phone number

Do you share personal information with third parties?

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties unless we provide you with advance notice. However, this does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety. However, we may provide non-personally identifiable visitor information to other parties for marketing, advertising, or other uses.

What is the purpose of your processing of personal data?

Spark Creative processes personal information in the following ways:

  • To allow us to better service you in responding to your inquiries.
  • To do sales and marketing activities in the form of email, phone calls, and digital advertising.
  • To collect statistics and information about our users' engagement on our website to improve the website's user experience.

How do we protect personal information collected?

Spark Creative maintains a high level of security on our website. Our website is secure with an SSL certificate with all data stored on secure servers. However, it is important to remember that no method of data transmission over the internet or method of electronic storage is absolutely 100% secure. As such, Spark Creative cannot guarantee the absolute security of visitor information.

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Cookies

Today, most websites use cookies to improve user experience and understand how consumers interact with their products, services, and sales & marketing channels. In plain terms, a cookie is a small text file downloaded to your computer when you open a website. A cookie resides in your browser or on your device. Cookies enable the website to "remember" things about you.

What cookies do you use on your website?

Spark Creative uses cookies to enhance the user experience and statistics. As of this writing, Spark Creative uses the following platforms/services that place cookies:

Spark Creative uses a platform called CookieYes to monitor the use of cookies on our website. The categories and information below come from CookieYes solely for your information.

Necessary Cookies
Necessary cookies are always-on for users regardless of geographic location or consent as they a) do not store any personal information and b) enable the basic features of the site.

  • __hssrc
    • Duration: session
    • This cookie is set by Hubspot whenever it changes the session cookie. The __hssrc cookie set to 1 indicates that the user has restarted the browser, and if the cookie does not exist, it is assumed to be a new session.

Functional Cookies
Functional cookies help perform certain functionalities on the website.

  • __hssc
    • Duration: 30 minutes
    • HubSpot sets this cookie to keep track of sessions and to determine if HubSpot should increment the session number and timestamps in the __hstc cookie.
  • __cf_bm
    • Duration: 30 minutes
    • This cookie, set by Cloudflare, is used to support Cloudflare Bot Management.

Analytics Cookies
Analytical cookies help us to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

  • mf_93c4ebcc-4d50-4071-978f-44c611229b85
    • Duration: session
    • Mouseflow is used to track mouse movement and clicks on sites, to understand user interaction with the site.
  • _ga_NLZ10BNQ09
    • Duration: two years
    • This cookie is installed by Google Analytics.
  • _ga
    • Duration: two years
    • The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
  • _gid
    • Duration: one day
    • Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.
  • _gat_UA-141222333-2
    • Duration: one minute
    • A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. The pattern element in the name contains the unique identity number of the account or website it relates to.
  • mf_user
    • Duration: three months
    • Mouseflow sets this cookie to identify whether a visitor is new or returning.
  • __hstc
    • Duration: five months, 27 days
    • This is the main cookie set by Hubspot, for tracking visitors. It contains the domain, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).
  • hubspotutk
    • Duration: five months, 27 days
    • HubSpot sets this cookie to keep track of the visitors to the website. This cookie is passed to HubSpot on form submission and used when deduplicating contacts.
  • Mouseflow
    • Mouseflow is used to track mouse movement and clicks on sites, to understand user interaction with the site.

Performance Cookies
Performance cookies help us understand and analyze the key performance indexes of the website, which helps deliver a better user experience for our visitors.

Spark Creative does not currently use performance cookies.

Advertisement Cookies
Advertisement cookies provide visitors with customized advertisements based on the previously visited pages and analyze the effectiveness of ad campaigns.

Spark Creative does not currently use advertisement cookies.

How can I delete cookies?

Popular web browsers each have their unique methods of deleting cookies:

If you use a different web browser, check your browser's knowledge base or support page for the steps to clear your cookies.

Regulations

California Online Privacy Protection Act (CalOPPA)

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. However, given the internet's global reach, CalOPPA stretches well beyond California's borders to all companies in the United States (and, in reality, the world) that operates websites that collect personal information from California consumers.

According to CalOPPA, we agree to the following:

  • Users can visit our site anonymously.
  • Users can easily access our privacy policy in our website's footer on all pages.
  • Our privacy policy link includes the word "Privacy."
  • We will notify users of any privacy policy changes on our policy page.
  • Users can change their personal information by emailing us.

Additionally, Spark Creative does not alter our website's data collection and use practices when we see a Do Not Track signal from your browser.

Children Online Privacy Protection Act (COPPA)

When collecting personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online. We do not specifically market to children under 13.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States, and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and their implementation is critical to comply with the various privacy laws that protect personal information.

In order to comply with Fair Information Practices, we will notify users via email and in-site notification should a data breach occur.

We also agree with the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.